Thank you for choosing Pearl's Bake Shoppe! Before finalizing your order, please take a moment to review the following important details:

Payment Confirmation: Your order will be confirmed upon receipt of payment. Once completed, you will receive an email confirmation with a "$0.00" balance due.

Review Instructions: Your order forms and invoices include detailed instructions for our bakery team. Please notify us immediately of any corrections, clarifications, or additional instructions. We cannot be held liable for instructions not included in the order, regardless of prior discussions.

Transportation Responsibility: Upon leaving the bakery with your order, you assume responsibility for transportation. We recommend using an air-conditioned vehicle and transporting the order on a flat surface to ensure its integrity.

Design Acceptance: By leaving the bakery with your order, you accept the design "as is." We recommend having someone send you a photo text if you're sending a representative to pick up the order. Please note, we do not guarantee color matches.

Structural Elements: For cakes with multiple tiers or elaborate artwork, plastic and/or wooden dowels are included inside for structural integrity.

Freshness Guidelines: Our products are best enjoyed within 24 hours of pickup. Please store and serve cakes and cupcakes between 65 to 75 degrees Fahrenheit (room temperature).

Dietary Considerations: While we strive to eliminate contact with known allergens, our facility handles gluten, animal products, and nuts. A 100% allergen-free product cannot be guaranteed. Please refer to our website for additional allergy information.

Hours of Operation: We are open Monday through Saturday from 10:00 am to 5:00 pm and Sunday from 10:00 am to 3:00 pm for pickup.

If you have any questions or require further assistance, please don't hesitate to contact us at 804-285-2253 or [email protected].

Thank again for choosing Pearl's Bake Shoppe. We can't wait to bake for you!


The Pearl’s Bake Shoppe Team